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Crashing Outlook Saga

| Monday, November 24, 2008

My love affair with Microsoft continues. For the past few months, Outlook 2007 crashes constantly, severely limiting my productivity. Last week, I asked someone from our help desk to look at the problem again. They did the usual:

  • uninstall/reinstall
  • clean my registry

but without any success.

Today, it appears that one of Microsoft's background services detected that there was a problem with outlook (500 crashes later), and decided to try to determine, once and for all, how I could fix my Outlook. (I should note by the way, that while the diagnostic scan was running, Outlook crashed 3 more times).

Here is what the scan discovered:

image 

Clicking "continue" took me to a worthless web page which I will now summarize: we don't know what the problem is and we don't have any solutions.

Can they possibly waste any more of my time?

3 comments:

Anonymous said...

That's Microshit for ya! Sorry due.

Anonymous said...

if you have these problems,
You can try a popular Outlook recovery tool called Advanced Outlook Repair to repair your PST file. It is a powerful tool to recover messages, folders and other objects from corrupt or damaged Microsoft Outlook PST files.
Detailed information about Advanced Outlook Repair can be found at http://www.datanumen.com/aor/
And you can also download a free demo version at http://www.datanumen.com/aor/aor.exe

Alan Chen

Bob Luis said...

You can try Scanpst.exe to repair your PST files. However for seriously corrupted PST files, try running scandisk or chkdsk first and then scanpst.exe. While scanpst.exe is a powerful utility to repair the corrupted PST files in most cases, it might fall short to repair the affected data files (PSTs) in scenarios where the degree of corruption is high. In such situations, you can use Outlook PST Repair software for efficient, safe and easy repair of the affected PST files.